FAQ2024-03-19T01:41:31+10:00

Frequently Asked Questions

Find out all about storage here. If you have questions that don’t appear here, please get in touch, we’re here to help.
What is self storage?2023-07-12T21:35:53+10:00

Self storage is the process of renting a purpose-built storage unit from a storage facility and using it to safely store personal, household, or business items over the short or long term.

How does self storage work?2023-07-12T21:36:44+10:00

Self storage works as an extension of your home or business premises, helping you to create more space by storing those items that you no longer need on a regular basis, but cannot dispose of. For example, seasonal items (such as sporting gear, gardening tools, clothing), business props and equipment, stock items, personal and business records, family heirlooms, furniture and much more.

What are the benefits of self storage?2023-07-12T21:37:06+10:00

The most obvious benefit of self storage is the extra space it enables you to create around your home, yard, garage, and workspace.

However, it also provides a safe place for individuals, families and businesses to store the contents of their homes/workspaces while they move from place to place. Another benefit is the ability to store household contents and/or personal belongings while you travel.

If you’re a student, self-storage provides a secure space to store your belongings when you have to vacate your student accommodation during the holidays.

Business owners use self storage units to store surplus furniture, equipment and stock or as a base of operations while they are out on the road.

Where can I get the best deal on storage units in Scotland?2023-07-12T22:14:27+10:00

At Storage Vault, we offer fantastic prices on our storage units and facilities – with unbeatable value and super affordable monthly rates. Plus, with 50% off your first 2 months, you’re guaranteed to find an incredible deal!

If you think you’ve found cheaper storage anywhere in Scotland, let us know and we’ll get the very best deal for you!

To find out more enquire onlineget a quote  or call us on 0800 802 1822.

When can I move my stuff in?2023-07-12T21:39:55+10:00

As soon as you’ve booked your unit and filled out the paperwork, you can move your stuff in. Sometimes, our popular units book out fast, so it’s best to book or register your interest online or call in advance to make sure you get a storage unit suitable to your needs!

How much does it cost to rent storage in Scotland?2023-07-12T22:14:53+10:00

Looking for high-quality storage facilities at highly affordable prices? You’ll love the value you get at Storage Vault.

Although the exact cost of your storage will depend on how many items you need to store, you’ll be able to reserve your unit for free, pay no up-front costs and enjoy incredibly flexible month-to-month rental terms. Plus we’ll give you 50% off your first 2 months on every unit size! To find out more enquire onlineget a quote  or call us on 0800 802 1822.

What cannot be stored in a storage unit?2023-07-12T21:40:34+10:00

The following items are prohibited and must not be stored:

  • Food and perishable goods (unless securely packed so they are protected from and do not attract vermin)
  • Any living creatures
  • Combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases
  • Firearms, explosives, weapons or ammunition
  • Chemicals, radioactive materials, biological agents, toxic waste, asbestos or other potentially hazardous substances
  • Any items that emit fumes or odours
  • Any illegal items of substances or goods such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods
  • Goods which are environmentally harmful or that are a risk to the property of any person
  • Currency, deeds and securities.

We also do not recommend storing Items that are irreplaceable by their unique nature or of significant value to the storer for personal/sentimental reasons.

Will a staff member always need to accompany me to my storage unit?2023-07-12T21:40:48+10:00

On your initial visit, one of our friendly staff members will show you to your unit and explain how to use your unique access code on our keypad entry system. After that, you’re free to come and go as you please.

How is payment taken for my self storage unit rental?2023-07-12T21:41:02+10:00

Our leases are all flexible to your needs, but we do require payment on the first day of every month. Payment can be taken using most major debit and credit cards including Visa, Mastercard, Maestro, Visa Debit, and Visa Electron.

Where are the best self storage units in Scotland?2023-07-12T21:41:36+10:00

If you’re a student, individual, family or business searching for affordable, secure storage in Scotland, look no further than Storage Vault. With more than 15 locations across the country, a wide range of storage unit types and sizes, no up-front costs, flexible rental terms, AND 50% off your first 2 months, you’ll be hard pressed to find a better deal anywhere else. In fact, if you think you have, let us know and we’ll arrange the very best deal for you!

Much storage space do i need?2023-08-18T11:40:52+10:00

If you’re thinking of renting a storage unit, and you’re not sure how much space you need, use our space calculator for an estimate or give us a call on 0800 802 1822, contact us online, or pop in to your nearest Storage Vault facility to see for yourself.

Can I use storage for just one suitcase?2023-07-12T21:52:00+10:00

If you’re only looking to store a single suitcase or a few small items, our 10 sq ft storage unit – equivalent in size to a telephone box – is perfect for you. Designed to fit a set of golf clubs, curling gear, sports equipment, and other seasonal items, or 15 to 20 moving boxes, these nifty little units offer exceptional value for money.

What can be stored in a 1×10 (10 sq ft) storage unit?2023-07-12T21:52:07+10:00

A 10 sq ft storage unit is equivalent in size to a telephone box. It can hold a set of golf clubs, skis or curling gear, or 15 to 20 moving boxes. This unit size is perfect for those who are looking for a bit of extra room for small domestic items.

How much will a 5×5 storage (25 sq ft) unit hold?2023-07-12T21:52:16+10:00

A 25 sq ft unit is approximately equivalent to the size of a garden shed. A unit of this size will hold around 50 to 60 moving boxes, filing cabinets and/or smaller items of furniture.

How much can a 5×10 (50 sq ft) storage unit hold?2023-07-12T21:52:24+10:00

Our 5×10 (50 sq ft) storage units – about the size of a small van – have the capacity to accommodate larger items of furniture and appliances or around 100 to 110 moving boxes.

How much can a 75 sq ft storage unit hold?2023-07-12T21:52:30+10:00

A 75 sq ft unit, which can store 200 to 210 moving boxes or the contents of a 2-bedroom house – approximately the capacity of a transit van.

How much can a 10×10 (100 sq ft) storage unit hold?2023-07-12T21:52:37+10:00

Our 10×10 (100 sq ft) storage units – equivalent in size to a luton moving van – are perfect for home movers, with enough space for the contents of a 3-bedroom house or approximately 250 to 260 moving boxes.

Can a 10×10 (100 sq ft) unit hold a car?2023-07-12T21:52:51+10:00

Storage Vault cannot permit the storage of vehicles on our premises, in line with restrictions on the storage of hazardous materials such as car oil and petrol, as well as guidelines for vehicular storage.

What can I store in a student storage unit?2023-07-12T22:00:26+10:00

The short answer is almost anything you can think of, including books, supplies and tools for your studies, furniture, appliances, electronics, toys, sporting gear, clothes, bedding, manchester, collectables, posters and decorations, and much more.

Can I use a storage unit to store my stuff while I travel?2023-07-12T22:00:32+10:00

Yes, student storage units are the ideal solution for young people on the move. At Storage Vault we offer a wide range of unit sizes to accommodate everything you need to store while you head off to explore the big wide world. Plus, our flexible rental terms mean that you can keep your items in storage for as little or as much time as you like.

What can’t be stored in a student storage unit?2023-07-12T22:00:43+10:00

The following items are prohibited and must not be stored:

  • Food and perishable goods (unless securely packed so they are protected from and do not attract vermin)
  • Any living creatures
  • Combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases
  • Firearms, explosives, weapons or ammunition
  • Chemicals, radioactive materials, biological agents, toxic waste, asbestos or other potentially hazardous substances
  • Any items that emit fumes or odours
  • Any illegal items of substances or goods such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods
  • Goods which are environmentally harmful or that are a risk to the property of any person
  • Currency, deeds and securities

We also do not recommend storing Items that are irreplaceable by their unique nature or of significant value to the storer for personal/sentimental reasons.

What is the smallest storage unit you can rent?2023-07-12T22:00:52+10:00

Storage Vault offers a wide selection of unit sizes with the smallest being our 10 sq ft -units. These are about the size of a telephone box and are excellent for students looking to store archives, records, books, electronics, collectables or a few boxes and other small items.

Can a 10×10 (100 sq ft) unit hold a car?2023-07-12T22:01:03+10:00

Storage Vault does not currently permit the storage of vehicles on our premises, in line with restrictions on the storage of hazardous materials, such as car oil and petrol, as well as guidelines for vehicular storage.

Why should students use Storage Vault?2023-07-12T22:01:12+10:00

Students living in residences or share accommodation are often required to vacate their rooms during the holiday period. Additionally, they may require a safe space to store their belongings while they travel abroad.

Instead of packing up your entire dorm room, then loading it in your parent’s car, and lugging it all the way home – just to bring it all back in a few months’ time, it makes sense to rent a purpose-built storage unit in a secure storage facility close to your digs.

What are the benefits of storage units for students?2023-07-12T22:01:20+10:00

Self storage at Storage Vault will save you time, money and hassle. Students tend to accumulate items such as books, sports gear, tools, supplies and equipment for their studies, clothes, posters, and paraphernalia over the school term. All of which must be stored during the holidays.

Our student storage units in Livingston East offer a convenient, safe, secure and cost-effective solution to this problem as well as providing a secure spot for students to store seasonal items, valuables and more during term time.

Why choose Storage Vault for student storage?2023-07-12T22:01:30+10:00

Our Storage Vault branches are located within close proximity to a number of universities and colleges, making it easy for students to access their stored belongings at any time without travelling long distances and spending extra cash on transport.

Plus, with our electronic keypad access control systems your stored items are accessible at any time of the day or night. So, if you’ve stored a book in one of our units, and suddenly remember you need it the night before, you won’t have a problem, since you can easily retrieve it – even at 2am!

And, you can rest assured that your items are kept safe by the latest security systems including keypad access control and 24/7 CCTV monitoring.

Where can I get the best deal on student storage?2023-07-12T22:03:15+10:00

Storage Vault combines premium facilities, outstanding service, and incredible deals to bring self storage solutions of unbeatable value to Scotland! To find out more enquire online, get a quote or call us on 0800 802 1822.

When can I move my stuff in?2023-07-12T22:03:27+10:00

As soon as you’ve booked your unit and have filled out the paperwork, you can start to move your stuff in. Sometimes, our popular units book out fast, so it’s best to book or register your interest online or call in advance to make sure you get a storage unit suitable to your needs!

What are the benefits of storage units for students?2023-07-12T22:03:40+10:00

Self storage at Storage Vault will save you time, money and hassle. Students tend to accumulate items such as books, sports gear, tools, supplies and equipment for their studies, clothes, posters, and paraphernalia over the school term. All of which must be stored during the holidays.

Our student storage units in Edinburgh offer a convenient, safe, secure and cost-effective solution to this problem as well as providing a secure spot for students to store seasonal items, valuables and more during term time.

What can I store in a personal storage unit?2023-07-12T22:05:32+10:00

The short answer is almost anything you can think of, including furniture, appliances, electronics, toys, sporting gear, seasonal items such as Christmas decorations, clothes, family heirlooms and collectables, home decor, and much more.

My new house is not ready yet, can I use a storage unit to store my stuff while I wait?2023-07-12T22:05:38+10:00

Yes, personal storage units are the ideal solution for people on the move. At Storage Vault we offer a wide range of unit sizes to accommodate household contents from a single room through to a 5-bedroom home. Plus our flexible rental terms mean that you can keep your items in storage for as little or as much time as it takes to complete your move.

What can’t be stored in a personal storage unit?2023-07-12T22:05:53+10:00

The following items are prohibited and must not be stored:

  • Food and perishable goods (unless securely packed so they are protected from and do not attract vermin)
  • Any living creatures
  • Combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases
  • Firearms, explosives, weapons or ammunition
  • Chemicals, radioactive materials, biological agents, toxic waste, asbestos or other potentially hazardous substances
  • Any items that emit fumes or odours
  • Any illegal items of substances or goods such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods
  • Goods which are environmentally harmful or that are a risk to the property of any person
  • Currency, deeds and securities

We also do not recommend storing Items that are irreplaceable by their unique nature or of significant value to the storer for personal/sentimental reasons.

Can a 10×10 (100 sq ft) unit hold a car?2023-07-12T22:06:01+10:00

Storage Vault does not currently permit the storage of vehicles on our premises, in line with restrictions on the storage of hazardous materials, such as car oil and petrol, as well as guidelines for vehicular storage.

What is the smallest storage unit you can rent?2023-07-12T22:06:08+10:00

Storage Vault offers a wide selection of unit sizes with the smallest being our 10 sq ft -units. These are about the size of a telephone box and are excellent for people looking to store archives, records, books, electronics, collectables or a few boxes and other small items.

I’m thinking of using a storage unit for my home move – how much will it cost me?2023-07-12T22:07:45+10:00

The costs will depend on the unit size you need and the duration of your lease. You can estimate the required unit size based on how many rooms your current home has and/or the amount of furniture and moving boxes you plan to store.

Storage Vault has some fantastic self storage options for all types of home movers, including our small (10 sq ft), medium (25 to 50 sq ft), large (75 sq ft) and x-large (100 sq ft) units.

A large (75 sq ft) storage unit – roughly equivalent in size to a transit van – will fit the contents of a typical 2-bedroom home, or approximately 200 to 210 moving boxes.

Our x-large (100 sq ft) units – the same size as a luton moving van – have capacity for the contents of a typical 3-bedroom home, or approximately 250 to 260 moving boxes.

Storage Vault offers a range of unit sizes, so you’re guaranteed to find the perfect fit for your items. If you need some advice on choosing the right unit size for your home move, our fantastic customer team is available to help out!

All units are available month-to-month at incredibly affordable prices, with 50% off your first 2 months! Contact us online, get an online quote or call us on 0800 802 1822 for more information.

How much would it cost to store the contents of a 3-bedroom house?2023-07-12T22:08:04+10:00

Our x-large (100 sq ft) units – the same size as a luton moving van – have capacity for the contents of a typical 3-bedroom home, or approximately 250 to 260 moving boxes. These units are available month-to-month at incredibly affordable prices, with 50% off your first 2 months! To find out more enquire online, get a quote or call us on 0800 802 1822.

What can I store in a business storage unit?2023-07-12T22:09:20+10:00

The short answer is almost anything you can think of, including furniture, computers, electronics, inventory, trade show props, seasonal items such as Christmas decorations, shop decor, workshop tools, equipment, documents and archives, and much more.

We’re moving to new business premises, can we store while we move?2023-07-12T22:09:28+10:00

Yes, business storage units are the ideal solution for companies on the move. At Storage Vault we offer a wide range of unit sizes to accommodate furniture, electronics, inventory, equipment, and much more. Plus our flexible rental terms mean that you can keep your items in storage for as little or as much time as it takes to complete your move.

Can you run a business out of a storage unit?2023-07-12T22:09:47+10:00

Self-storage units are a brilliant resource for sole traders or SMEs, offering extra amenities, low overheads, added security and unmatched flexibility. And as such, Storage Vault offers a range of storage options for business owners.

Additionally, you’ll find purpose-built business spaces adjacent to our storage units. So, you can run your business in a professional environment with all the modern amenities, and store your equipment, inventory and supplies on the same convenient location. Visit CoVault to explore the immaculate office and light industrial workspaces available for rent at very reasonable rates!

What can’t be stored in a business storage unit?2023-07-12T22:09:58+10:00

The following items are prohibited and must not be stored:

  • Food and perishable goods (unless securely packed so they are protected from and do not attract vermin)
  • Any living creatures
  • Combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases
  • Firearms, explosives, weapons or ammunition
  • Chemicals, radioactive materials, biological agents, toxic waste, asbestos or other potentially hazardous substances
  • Any items that emit fumes or odours
  • Any illegal items of substances or goods such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods
  • Goods which are environmentally harmful or that are a risk to the property of any person
  • Currency, deeds and securities.

We also do not recommend storing Items that are irreplaceable by their unique nature or of significant value to the storer for personal/sentimental reasons.

Can a 10×10 (100 sq ft) unit hold a car?2023-07-12T22:10:09+10:00

Storage Vault does not currently permit the storage of vehicles on our premises, in line with restrictions on the storage of hazardous materials, such as car oil and petrol, as well as guidelines for vehicular storage.

What are the benefits of document storage?2023-07-12T22:11:23+10:00

Self storage units provide a clean, dry, pest-free space to safely store personal and business documents that you are required by law to keep. Having these documents stored off-site in a purpose-built storage unit helps to protect them against loss or damage.

What can I store in a document storage unit?2023-07-12T22:11:29+10:00

The short answer is any type of document you can think of, including financial records and reports, legal documents, personal records, business archives, sensitive and confidential records, and much more.

Is it worth getting a climate controlled storage unit?2023-07-12T22:11:35+10:00

There are many benefits to storing your items in one of our climate controlled units. Most notably, a climate-controlled storage unit will protect your stored items against environmental factors such as excessive humidity, temperature fluctuations, and extreme heat and cold. This is particularly important when storing sensitive items such as sensitive documents, books and business/personal archives.

Do storage units have heat?2023-07-12T22:11:42+10:00

Yes, our internal storage facilities are temperature controlled, providing the ideal conditions in which to safely store items that are sensitive to environmental factors, including artworks, antiques, books, paperwork, collectables and more.

What temperature are storage units kept at?2023-07-12T22:11:51+10:00

Internal storage units are generally kept at temperatures between 12℃ and 29℃. This prevents stored items from facing weather-related damage, such as expansion or contraction due to changes in temperature or humidity.

Do outside storage units get hot?2023-07-12T22:11:57+10:00

External storage units are not climate controlled, so they are more susceptible to weather, temperature extremes and fluctuations, humidity, rain, and other natural elements/conditions. While these units are well-built and relatively weather-resistant, they are not suitable for storing sensitive items that may be damaged when exposed to hot or freezing temperatures, damp or rain.

What is the smallest storage unit you can rent?2023-07-12T22:12:05+10:00

Storage Vault offers a wide selection of unit sizes with the smallest size being 10 sq ft –  about the size of a telephone box. Ideal for documents, filing cabinets, archive boxes, records or 15 to 20 moving boxes, these nifty little units offer exceptional value for money.

Storage Space PLUS Office & Light Industrial Workspaces – On One Convenient Site!
How Much Storage Do You Need?
At Storage Vault, we have premium storage units to meet all storage requirements. To find out more enquire online, get a quote or call us on 0800 802 1822.
Got storage questions? Enquire Online